Search found 11 matches

by arulkumar
January 16th, 2016, 9:10 pm
Forum: Grievances & Resolutions
Topic: Clarification of Plan
Replies: 1
Views: 240

Clarification of Plan

Dear Tikona, My plan is ADBBM1M450, as per my plan my net speed should be 1Mbps download speed upto 10GB and unlimited usage at 512Kbps speed thereafter. But if i checked my session history, i have noticed that secondary policy speed is active, even total usage has not reached 10 GB. I have attached...
by arulkumar
December 9th, 2015, 8:22 pm
Forum: Grievances & Resolutions
Topic: UNRESOLVED ISSUE for more than 6 month
Replies: 5
Views: 741

Re: UNRESOLVED ISSUE for more than 6 month

Dear Sir,

Since after enginner visit, the issue was not there for one month. But now once again im facing same issue, it takes max 20 mints or not for getting IP address configuration (UNIDENTIFIED NETWORK ISSUE).

Please refer tailing mail and do needful.

Regards
Manish
by arulkumar
November 3rd, 2015, 9:26 pm
Forum: Grievances & Resolutions
Topic: UNRESOLVED ISSUE for more than 6 month
Replies: 5
Views: 741

UNRESOLVED ISSUE for more than 6 month

Dear Sir, This is Arul Kumar Mudaliar, my user id is 1101545654. I would like to inform that i had serious of complaint regarding UNIDENTIFIED NETWORK ISSUE...More than 20 times enginered visited my house but still my issue is not resolved. I had also made series of call to customer care regarding t...
by arulkumar
September 1st, 2015, 5:17 pm
Forum: Grievances & Resolutions
Topic: Blockage of website
Replies: 1
Views: 218

Blockage of website

Dear Sir,

Many sites have been blocked by ISP, some of website address are as below
1. Facebook
2. youtube.
2. Online sbi ( https://retail.onlinesbi.com/retail/login.htm)

Kindly give access this website, i came across this website only. so please give access to all webiste if anyhting i had left.
by arulkumar
July 26th, 2015, 1:04 pm
Forum: Grievances & Resolutions
Topic: Bad Connection - Lot of Time Out
Replies: 4
Views: 502

Re: Bad Connection - Lot of Time Out

Dear Sir, Still my problem is not resolved, i have complained regarding this issue, engineers was about to come 4 days before but they didnt came, i called many times to engineer but they are not responding.. As well as trying to attach snapshot of my speed issue but i cant able to upload attachment.
by arulkumar
July 15th, 2015, 11:24 pm
Forum: Grievances & Resolutions
Topic: Bad Connection - Lot of Time Out
Replies: 4
Views: 502

Re: Bad Connection - Lot of Time Out

Dear Sir,

I had done all necessary steps to avoid low speed, still i face great network fluctuation in speed.

Please see below snapshot
by arulkumar
July 13th, 2015, 11:43 pm
Forum: Grievances & Resolutions
Topic: Bad Connection - Lot of Time Out
Replies: 4
Views: 502

Bad Connection - Lot of Time Out

Hello Sir, Myself ArulKumar Mudaliar, i have issue of Unidentified network as my network is not acquiring IP address due to lots of fluctuation. I had contacted regarding this issue, but no fruitful result... I have attached few screen shots of drop out and my speeds. Please kindly check and do need...
by arulkumar
August 10th, 2014, 11:46 am
Forum: Grievances & Resolutions
Topic: Low internet speed
Replies: 2
Views: 496

Low internet speed

My id is 1101545654 My internet plan is 512kbps but always there is low speed, im not getting the speed of connection as what is selected the plan.... my upload speed is so slow that it cause error in speedometer please kindly rectify the problem, as im not always behind my computer and make complai...
by arulkumar
April 30th, 2014, 11:12 am
Forum: Grievances & Resolutions
Topic: Frequent unidentified network issueI had made frst complain
Replies: 4
Views: 1419

Re: Frequent unidentified network issueI had made frst compl

Dear Tikona

Next day once again the problem appeared. No proper response from engineer.my internet service is stopped from yesterday 5 pm to till now.... No I'm facing worst service.. Still there is no improvement. Please resolve the issue or tell the procedure of cancellations.
by arulkumar
April 27th, 2014, 6:23 pm
Forum: Grievances & Resolutions
Topic: Frequent unidentified network issueI had made frst complain
Replies: 4
Views: 1419

Frequent unidentified network issueI had made frst complain

Dear Tikona My user id is 1101545654 I had made first complain regarding the unidentified network problem before, thereafter one week no problem. later now once again im facing this same problem. I made series of complain and u can also track my complain status, Always technical person says this dia...