Search found 11 matches

by harshmalpani
April 9th, 2015, 10:41 am
Forum: Grievances & Resolutions
Topic: Slow internet connection and no solution for more than 3 wee
Replies: 1
Views: 368

Slow internet connection and no solution for more than 3 wee

Facing same problem. Called tikona and registeredcomplaints, technical support not responds at all.
No speeds, no service.
by harshmalpani
March 19th, 2015, 8:24 pm
Forum: Grievances & Resolutions
Topic: 4th day with poorest internet connection
Replies: 2
Views: 478

4th day with poorest internet connection

I have lodged 2 complaints and called thrice on your technical support desk. The connection is totally unstable. The bandwidth I'm getting is too low and the connection is fluctuating. This is not the first time when I have to use this forum. The problems with Tikona internet are very frequent which...
by harshmalpani
December 17th, 2014, 4:39 pm
Forum: Grievances & Resolutions
Topic: Dues and Bills have slight miscalculations. Enlighten Me
Replies: 2
Views: 539

Dues and Bills have slight miscalculations. Enlighten Me

I checked the bills today and I am curious to clarify about these two things : 1. Please refer to my bill no. B1-48669749 I was charged Rs. 1066.30 But in my bill B1-49038431 , (for the same monthly cycle), I was refunded 999/- only. I know that the first bill included the recurring charges of 999 o...
by harshmalpani
August 23rd, 2014, 7:05 pm
Forum: Grievances & Resolutions
Topic: can not surf anymore - no internet
Replies: 2
Views: 528

can not surf anymore - no internet

I cannot access 1.254.xxx.xxx url to login..
i have no internet connection and this problem started from today only... its more than 12 hours and not resolved yet.
I hope i will get it resolved asap.
user -1109631059
by harshmalpani
June 1st, 2014, 11:12 am
Forum: Grievances & Resolutions
Topic: poor speed and ping
Replies: 2
Views: 899

poor speed and ping

for last 3 days, i am experiencing very poor speeds. ping comes >300ms and download speed is around 300kbps... i had changed my plan a few days ago with 6 months advance payment, and I dont expect this kind of service at all. http://s4.postimg.org/9slj8fysd/tikona_speed.png http://s4.postimg.org/4so...
by harshmalpani
May 25th, 2014, 3:08 pm
Forum: Grievances & Resolutions
Topic: Cash Payment pickup problem
Replies: 2
Views: 804

Re: Cash Payment pickup problem

got a call within a 10 minutes of post.. customer care representative on that side said that I would get 5000 inr in my account after 1-2 hours. haven't got any update till now.

it was good to see quick response from the forum support team, but that doesn't solve my cash problem. :?
by harshmalpani
May 25th, 2014, 2:56 pm
Forum: Grievances & Resolutions
Topic: Cash Payment pickup problem
Replies: 2
Views: 804

Cash Payment pickup problem

Tikona, I had requested tikona for payment pickup from my home address on 23rd May. and i got this message - "Tikona Bill Pickup assigned to ARIF, Cell no - 9717054018. " At around 5pm on the same day, I got a call from this number 9540721222, stating me that He (ARIF) shall be coming to my address ...
by harshmalpani
May 22nd, 2014, 9:05 pm
Forum: Grievances & Resolutions
Topic: New Plan details required urgently
Replies: 1
Views: 1075

New Plan details required urgently

Hello, I am currently subscribed to ADULM2048 plan but since tikona has updated the plans..
I want to know the details about these plans :
#XAHD2048K
#ADBBM2M1000

thanks :)
by harshmalpani
May 6th, 2014, 4:57 pm
Forum: Grievances & Resolutions
Topic: My other devices cannot obtain IP address!
Replies: 4
Views: 4883

Re: My other devices cannot obtain IP address!

First of all, I am not any Tikona Support Team Member. I think i can help you with my personal experience, you have to login to Tikona from each of your device to register it in Tikona's Database. I mean just connect the device through wifi and then access 1.254.254.254 followed by login details. I ...