Search found 38 matches

by Nagarjun007
August 22nd, 2018, 11:08 pm
Forum: Grievances & Resolutions
Topic: Termination of connection- 1109407491
Replies: 6
Views: 1929

Re: Termination of connection- 1109407491

Hi Team, As per your team update termination request related process should complete with in 10 days. Tomorrow(aug 23rd) is the 10th day for my service request. i'm expecting Fnf statement mailer and an executive to pick up Rooftop device and cable. i'm not interested in continuing services further ...
by Nagarjun007
August 16th, 2018, 4:59 pm
Forum: Grievances & Resolutions
Topic: Termination of connection- 1109407491
Replies: 6
Views: 1929

Re: Termination of connection- 1109407491

Hi Team,

Any update on my request. Please try to close ASAP since i need to vacate house and travel soon.

request no:1-5363653561

Thanks
by Nagarjun007
August 13th, 2018, 10:19 am
Forum: Grievances & Resolutions
Topic: Termination of connection- 1109407491
Replies: 6
Views: 1929

Termination of connection- 1109407491

Hi Team, I want to close my tikona connection with "1109407491". Please take this request and provide me the ticket number for tracking i'm permanently moving out of country in 10 days and i request you to close this ASAP and share me the full and final settlement. Please note that i'm shifting to d...
by Nagarjun007
July 29th, 2018, 1:10 pm
Forum: Grievances & Resolutions
Topic: Speed issue
Replies: 2
Views: 404

Speed issue

Hi Team, I'm paying for 10Mbps plans and i'm hardly getting 5Mbps . have raised complaints but of no use. could someone seriously look into it. attaching speedtest screenshot In case of technical issues and you are not able to provide 10Mbps i request you to bill accordingly. looks like your forum t...
by Nagarjun007
October 13th, 2017, 11:37 pm
Forum: Grievances & Resolutions
Topic: urgent: speed & connectivity issue
Replies: 1
Views: 983

urgent: speed & connectivity issue

Hi Team, we are getting a constant connectivity and network disconnects all of sudden . This is happening from past few month. i'm not getting proper speed too.hardly 1-3Mbps download when connected.(that too not constant) i request you to fix this ASAP. attaching speed test screenshot for your refe...
by Nagarjun007
June 28th, 2017, 12:11 pm
Forum: Grievances & Resolutions
Topic: connectivity and speed issue
Replies: 4
Views: 525

Re: connectivity and speed issue

Hi Team,

waiting for your update. i have not received any response so far

Thanks.
Nagarjuna
by Nagarjun007
June 27th, 2017, 5:52 pm
Forum: Grievances & Resolutions
Topic: connectivity and speed issue
Replies: 4
Views: 525

Re: connectivity and speed issue

Hi Team,

Any update on this? i'm nearing my bill due date.

Thanks
by Nagarjun007
June 26th, 2017, 1:09 pm
Forum: Grievances & Resolutions
Topic: connectivity and speed issue
Replies: 4
Views: 525

connectivity and speed issue

Hi Team, Please find the response from your team regarding waiver. i have attached all the screenshots from the day 1 of the issue and the waiver is reject. could some justify for rejection of this waiver and what investigation was done? share the details of investigation too. waiting for your respo...
by Nagarjun007
June 22nd, 2017, 10:12 pm
Forum: Grievances & Resolutions
Topic: connectivity and speed issue
Replies: 11
Views: 1387

Re: connectivity and speed issue

Day-8(final update)
Hi Team,

The issue seems to be fixed now. iam getting proper speed now. below is the screenshot of the speedtest result today.
Capture.JPG
Capture.JPG (50.34 KiB) Viewed 965 times
you may proceed with the closure of my request/complaint.

Thanks for the regular follow-up.
by Nagarjun007
June 21st, 2017, 9:52 pm
Forum: Grievances & Resolutions
Topic: connectivity and speed issue
Replies: 11
Views: 1387

Re: connectivity and speed issue

Day-7:
Hi Team,

thanks for trying to reach me for providing an update. here is the current speedtest result.
Capture.JPG
Capture.JPG (48.26 KiB) Viewed 984 times
I request you to look into this on priority.