Search found 9 matches

by ravichaubey
April 14th, 2017, 8:57 pm
Forum: Testimonials
Topic: Reference No 1-4718085831
Replies: 0
Views: 294

Reference No 1-4718085831

Today around 1:00 P.M. the connection got down. I complained a issue regarding the connection problem around 1:30 P.M.. With respect to the Reference No 1-4718085831 , my problem was being worked upon. At 3:15 P.M., I got a message that Tikona is having an ongoing Network Outage in my area. They sai...
by ravichaubey
April 14th, 2017, 8:43 pm
Forum: Testimonials
Topic: Vishal Jangam
Replies: 1
Views: 410

Vishal Jangam

Change your Existing Plans in Minutes I changed my existing plan using a phone call to the Customer Care. It took around 4 minutes to connect the call to the executive. The tikona care person Vishal Jangam provided nice support. Thanks for the quick plan change :D . Nearly it took around 3 to 4 min...
by ravichaubey
February 27th, 2017, 12:43 am
Forum: Grievances & Resolutions
Topic: Regarding Automatic Login
Replies: 3
Views: 749

Re: Regarding Automatic Login

Dear Sir/Ma'am Now it is taking a very long time to approve my automatic login request. I found it on 26 Jan 2017 but the service is not approved or activated till yet. I am attaching a screenshot of the OTP message for enabling Automatic login for my account as it was said that the automatic login ...
by ravichaubey
January 22nd, 2017, 1:11 pm
Forum: Suggestions
Topic: Payment Mode Options
Replies: 1
Views: 3064

Payment Mode Options

Dear Sir/Ma'am, I want to give a suggestion, if possible the Online payment mode should be made available through the Freecharge account too. As it is equally convenient to pay through Freecharge as it provide more offers to the users. And adding more payment options would be beneficiary for Tikona ...
by ravichaubey
January 21st, 2017, 5:48 pm
Forum: Grievances & Resolutions
Topic: Regarding Automatic Login
Replies: 3
Views: 749

Regarding Automatic Login

Dear Sir/Ma'am,
I have recently opted for automatic login. I just want to know that is there any charges regarding automatic login.
Hoping for quick response.
by ravichaubey
October 25th, 2016, 11:23 pm
Forum: Grievances & Resolutions
Topic: Problem In Connection
Replies: 3
Views: 768

Re: Problem In Connection

The problem has been sorted.
by ravichaubey
October 25th, 2016, 11:21 pm
Forum: Testimonials
Topic: Change your Existing Plans in Minutes
Replies: 0
Views: 257

Change your Existing Plans in Minutes

I changed my existing plan using a phone call to the Customer Care. It took around 4 minutes to connect the call to the executive. The tikona care person Vishal Jangam provided nice support. Thanks for the quick plan change. Nearly it took around 3 to 4 minutes to change the existing plan. Thanks &...
by ravichaubey
July 23rd, 2016, 12:34 am
Forum: Grievances & Resolutions
Topic: Billing Month
Replies: 1
Views: 364

Billing Month

I am taken a new connection on 13th of july 2016. I didn't know the duration of the month.
Kindly help me to know it.
UserID-1118348414
by ravichaubey
July 23rd, 2016, 12:17 am
Forum: Grievances & Resolutions
Topic: Problem In Connection
Replies: 3
Views: 768

Problem In Connection

From the last three days the connection does not happen. :shock: The login page didn't open for more than 7 hours... I am fed up with this connection. I am a new user and i started facing problems from the next week of installation.. :evil: I can't do anything and the customer care never attends a c...