Search found 7 matches

by 1121816887
January 6th, 2019, 5:56 pm
Forum: Grievances & Resolutions
Topic: Disconnection Request not attended
Replies: 3
Views: 624

Re: Disconnection Request not attended

Sir, you can wish to continue me, but i cant as my situation is like. Please so understand and come and disconnect I dont want to prolong next month too. If so I wont be there in bangalore and you cant take the devices. Come as fast as possible before 10th jan and clear everything. Its a urgent requ...
by 1121816887
January 5th, 2019, 8:13 pm
Forum: Grievances & Resolutions
Topic: Disconnection Request not attended
Replies: 3
Views: 624

Disconnection Request not attended

Hi Tikona Customer care, I have already sent the disconnection mail to customercare@tikona.in as per the discussion with the telephone customer care agent. Still no one called or mailed me regarding the disconnection discussion. I am relocating to other location due to the work reasons. I will be mo...
by 1121816887
October 20th, 2018, 11:56 am
Forum: Grievances & Resolutions
Topic: Tikona DNS Issue & Network issue
Replies: 9
Views: 2656

Re: Tikona DNS Issue & Network issue

No not yet . Still the issue is going on. Its about a month I am struggling with you guys. Again yesterday I contacted the technical team again and they checked the usual thing, Checking the back-end and then again connecting to the laptop directly and again facing issue. It was a infinite loop and ...
by 1121816887
October 12th, 2018, 8:29 am
Forum: Grievances & Resolutions
Topic: Tikona DNS Issue & Network issue
Replies: 9
Views: 2656

Re: Tikona DNS Issue & Network issue

I have uploaded the image to the google drive and attaching here its link.

Look into the issue

https://drive.google.com/file/d/1v7rdFP ... p=drivesdk

https://drive.google.com/file/d/1v7rdFP ... p=drivesdk
by 1121816887
October 12th, 2018, 8:25 am
Forum: Grievances & Resolutions
Topic: Tikona DNS Issue & Network issue
Replies: 9
Views: 2656

Re: Tikona DNS Issue & Network issue

Hey Tikona, The issue is not yet resolved. I am fighting with the router and setup and with your stupid IVR system for getting internet for past half an hour. Again the same DNS issue. Attached the screenshot of what am i getting. I am not able to attach the screenshot that i have for that upload er...
by 1121816887
October 6th, 2018, 12:55 pm
Forum: Grievances & Resolutions
Topic: Tikona DNS Issue & Network issue
Replies: 9
Views: 2656

Tikona DNS Issue & Network issue

HI Tikona, Often i called your customer care regarding this. You guys even arranged for the site visit once, still i dont know how the same issue id keep on coming. Why dont you guys fix it completely. My router / Laptop shows the link is up and if i try pining the gateway ip its reachable, while th...
by 1121816887
October 10th, 2017, 8:36 pm
Forum: Grievances & Resolutions
Topic: Often Disconnecting
Replies: 2
Views: 325

Often Disconnecting

Hi Tikona, There is no possibility to contact the tech team is very bad. I am facing continious internet disconnection often and i raised request and still no response from team. it already 24 hrs done. I got new connection just yesterday and the starting itself is like this. Please do check the CPE...