bill related issues

Re: bill related issues

Postby TikonaCare » July 17th, 2017, 8:35 pm

Dear Subscriber,

Greetings from Tikona.

With regards to your concern, your plan related query has been resolved on call.

We thank you for your association with Tikona and we look forward to have long term association with you.

For any further issues/queries, please contact us on our Customercare number 1860 3000 3434.

Regards,
Tikona Care.
TikonaCare
 
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bill related issues

Postby Shailesh raju » July 15th, 2017, 12:56 am

I took a connection on 14th jun under the monsoon bonanza offer i.e, if pay for 45days i would get 45 days of free internet. but the second month itself in getting a bill of 873 wtf. your representative who came for installation also told me that iwould get a bill only after 3 months. i cross checked the offer it is also available on your website for 1920 idk if it is after gst i had paid 1870.i had already complained about this but a lady told me that from 15jun to 6 july outs 575 and second n month it's 750 and installation was 1000. not the person who had come to install said that the installation charge is now 500 which given In your website also.
AND I'M NOT GONNA PAY EVEN A SINGLE PENNY FOR 3 MONTHS AND IF YOU THREATEN
ME TO PAY I WILL GO TO THE COURT AND IHAVE ALL THE VOICE RECORDINGS OF THE PERSON WHO SPOKE TO ME REGARDING THE OFFER AND THE CUSTOMER CARE PERSON.
SO DON'T TRY TO PAY CHEAP GAMES.
AND IF YOU CAN'T WAIVE OFF PLEASE TERMINATE MY CONNECT WITHIN 22nd JULY. HATHWAY IS FAR BETTER THAN YOUR SERVICE, OPTED YOUR NETWORK THINKING THAT IT'S BERT THAT HATHWAY BUT YOU ARE NOWHERE CLOSE TO THEM. GOOD BYE.

account number 1121265336
alternate number 8xxxxxxxxx
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