Frequent downtimes in net speed

[TikonaCare]

As per telephonic conversation with our team your query has been addressed successfully, please contact customercare number 1860 3000 3434 for any further assistance.

[TikonaCare]

We have tried calling on your registered mobile number, however, there was no response from your side.
We request you to provide a convenient date, time and alternate contact number (if any) so that our concerned team can contact you for permanent resolution.

[suren]

The speed tests show some unsual results.
see the attachment

[suren]

I am available on phone today. Call me on 9=anytime and try to fix the problem.
Again since yesterday, I am facing the downtime.
Attached is print screen of speed test

[TikonaCare]

We have tried calling on your registered mobile number, however, We are unable to reach you. With regards to your concern,We have checked and no issue found from our end. Please contact customercare number 1860 3000 3434 for any further assistance.

[TikonaCare]

We have tried calling on your registered mobile number, however, there was no response from your side.
We request you to provide a convenient date, time and alternate contact number (if any) so that our concerned team can contact you for permanent resolution.

[TikonaCare]

This doesn't seem to be the experience we’d like you to have.We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!

[suren]

I am facing frequent downtimes in net speed during January. Sometimes, the customer care number is also unreachable.
This happens particulaly during weekends.
I request some engineer to thoroughly check if any cross-connections/data theft is involved behind this as my MB balance shows utilization