Refund and Refund Statement not issues yet

Re: Refund and Refund Statement not issues yet

Postby TikonaCare » July 22nd, 2019, 7:32 pm

Dear Customer,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount.

You will receive Full and final settlement email to your register email ID shortly.

For any further issues/queries, you can contact us on 1-860-3000-3434.

Regards
Tikona Care
TikonaCare
 
Posts: 63970
Joined: November 16th, 2012, 5:09 pm

Re: Refund and Refund Statement not issues yet

Postby TikonaCare » July 19th, 2019, 8:03 pm

Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care
TikonaCare
 
Posts: 63970
Joined: November 16th, 2012, 5:09 pm

Refund and Refund Statement not issues yet

Postby baghelashish » July 18th, 2019, 12:26 pm

Ref: 1. Complaint No. 1-582320192 , 1-5823201925, 1-587711891, 1-593221679, 1-618009644, 1-6182325594 registered between "13 May 2019 to 9 June 2019".
in the above mentioned period of time i have faced many hazardous problems in internet connection provided by Tikona.
1. Internet speed is very poor max 3 mbps throughout the above mention time period.
2. Regular disconnection throughout the above mention time period.
3. Many days internet not even working throughout the above mention time period.
4. the all issues reported by user is genuine and found back-end (your provider site) has issues and not able to broadcast properly.
now from 10 June 2019 internet connection working fine.
so please initiate a waver/refund for the same (13 May 2019 to 9 June 2019) 28 days approx.
and please send me statement of my paid amount and refund amount and subscription details in soft copy.
please do the needful at the earliest.
baghelashish
 
Posts: 1
Joined: July 18th, 2019, 11:57 am


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