USER ID- 1108318306 NOT SENT CORRECT BILL... FOR THE PERIOD

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TikonaCare
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Re: USER ID- 1108318306 NOT SENT CORRECT BILL... FOR THE PER

Post by TikonaCare » April 30th, 2014, 9:31 pm

Dear Mr. Tunwer,

Greetings from Tikona.

We have checked and found that the bill generated on April 15, 2014 is correct, request you to kindly refer below given clarification on the same.

Bill Number: B1-48069731, Bill Date: 15-Apr-14

Recurring Charges…………………………………………… 500 (This is advance rental for the period 15-Apr-14 to 14-May-14)
Credit Adjustment………………………………………… -131.25 (Waiver amount)
Service Tax………………………………………………………..45.58
Current bill amount………………………………........... 414.33
Previous due……………………………………….……....... 562.01 (15-Mar-14 to 14-Apr-14)
Payment done by you against previous dues…… -415
Total amount due…………………………………………….. 561.34 (Current bill amount + Previous dues – Payments)

In other words, the bill generated on 15th Mar 2014 was Rs. 562.01 and for this bill we processed a waiver of Rs. 131.25
And you made the payment of Rs. 415 against the same bill.

Also please note that the plan opted by you is ADULM512K and the rental for the plan is 500 + 12.36% service tax and if you calculate the same you will get Rs. 561.80 which is equivalent to the current due amount generated.

We have tried to explain you the same on call however you are not ready to understand the same. We request you to your outstanding of Rs. 561.34 before the due date of May 3, 2014 and if the same is not cleared by you late payment charges of Rs. 100 will be charged to you in the upcoming bill which will be generated on May, 15 2014 and the late payment charges will not be waived off from our end.

We thank you for your association with Tikona for past 1 year and look forward to have many more years of association with you.

For any further issues/queries, please contact us on our toll free number 1-800 209 4276.

Regards,
Tikona Care.

1108318306

USER ID- 1108318306 NOT SENT CORRECT BILL... FOR THE PERIOD

Post by 1108318306 » April 29th, 2014, 4:48 pm

Tikona Bill - B1 -48069731


MY CURRENTLY ACTIVE PLAN IS ADULM 512K WHICH IS UNLIMITED PLAN AND A MONTHLY RENTAL OF RS. 500 + 45.73 RS INCLUDING TAX....

TOTAL AMOUNT WHICH IS PAYABLE IS OF RS. 545.73

BUT, AFTER DEDUCTING AMOUNT OF 131.25/- OF WAIVER WHICH IS PROVIDED ON 27 TH FEB 2014 AGAINST MY COMPLAIN OF WAIVER RELATED NETWORK ISSUE....

THAN THE TOTAL AMOUNT THAT IS PAYABLE IS OF RS. 414.33/-

WHICH IS PAYABLE TO BE FAIR AND THAT TO IS ALSO ACCORDING THE SERVICE BILL....... WHICH SHOWS THAT AMOUNT TO PE PAID SE ONLY OF RS 414.33/- TO BE PAID FOR THE PERIOD OF 15 APRIL TO 15 MAY..RESPECTIVILEY.....

I AM NOT GOING TO PAY ANY OF THE SINGLE PAISE MORE THA RS 415/- FOR THIS MONTH........ AND I WILL NOT BE RESPONSIBLE FOR ANY OF THE LATE CHARGES MAID ON MY ACCOUNT I THIS MATTER IS NOT RESOLVE AS SOON AS POSSIBLE OR BEFORE 2ND OF APRIL THAT IS LAST DATE FOR THE PAYMENT.......

PLEASE, FIRST STUDY THE WHOLE CASE REGARDING MY ACCOUNT TYPE AND PLAN CHARGES THAT ARE MADE AND THAN ONLY GIVE A CONFORMATION TO BE PAID ANY OF THE AMOUNT.......

AS TODAY IS THE LAST DAY TO PAY THE SERVICE BILL FOR THE USER ID - 1108318306... AND TILL TODAY I DIDN'T GET ANY OF THE CONFORMATION REGARDING THE ERROR OF THE BILL WHICH IS SENT TO MY REGISTERED MAIL...SO THAT ONLY I AM AYING THE AMOUNT WHICH IS EXACTLY AS THE AMOUNT ON THE SERVICE BILL SAYS THAT IS OF RS. 414.33/- AND I AM PAYING THAT AMOUNT TODAY ITSELF TO IGNORE THE LATE PAYMENT FEES......

KARAN SINGH TUNWER
USER ID - 1108318306
8982222920

AND I AM ALSO GIVING ALTERNATE NO.. THAT U CAN CONTACT FOR ANY OTHER ASSSITANCE... 8982222910....

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