Greetings from Tikona.
We have checked and found that the payment for plan change was done by you on 5/8/2014 08:41:08 PM, however the plan change request was given by you at 09:51:00 PM on the same day.
Post receiving call from your end, plan was updated.
Now as confirmed with you on call the speed you are getting is as per the data plan opted by you.
We thank you for your association with Tikona for past 6 months and look forward to have many more years of association with you.
For any further issues/queries, please contact us on our toll free number 1-800 209 4276.
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