USER ID - 1108318306 FREQUENT DISCONNECTION LIMITED CONNECTI

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TikonaCare
Posts: 65394
Joined: November 16th, 2012, 5:09 pm
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Re: USER ID - 1108318306 FREQUENT DISCONNECTION LIMITED CONN

Post by TikonaCare » May 30th, 2014, 8:39 am

Dear Mr. Tunwer,

Greetings from Tikona.

With regards to your concern, an Engineer visited your premises and resolved the same. It has also been confirmed with you on call.

Further, we have been monitoring your account since the visit was done however, no issues were observed.

For any further issues/queries, please contact us on our toll free number 1-800 209 4276.

Regards,
Tikona Care

TikonaCare
Posts: 65394
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: USER ID - 1108318306 FREQUENT DISCONNECTION LIMITED CONN

Post by TikonaCare » May 21st, 2014, 4:13 pm

Dear Mr. Tunwer,

Greetings from Tikona.

With regards to your concern, we are working towards the resolution and will get back to you soon with the same.

We thank you for your association with Tikona and we look forward to have long term association with you.

Regards,
Tikona Care

karan1156225
Posts: 20
Joined: May 14th, 2014, 7:33 pm
Tikona User ID: 1108318306

USER ID - 1108318306 FREQUENT DISCONNECTION LIMITED CONNECTI

Post by karan1156225 » May 16th, 2014, 7:53 pm

IT IS AGAIN AND AGAIN GET DISCONNECTED AUTOMATICALLY FROM THE AP AND THE DEVICE WHICH IS INSTALLED ON THE TERCAE IS USELESS IT THAN DOES NOT TAKE ANY IP FROM THE AP.... AND THOUGH I HAVE TO AGAIN AND AGAIN PLUG ON AND OUT THE ADAPTER SO THAT IT CAN TAKE THE IP FROM THE AP.... AND NET CAN GET CONNECTED....

I ALSO HAVE RAISED COMPLAINTS REGARDING IT BUT DID NT GET ANY OF THE RESPONSE.....

RESOLVE THE PROBLEM ASAP....

OR SENT AN ENGINEER SO THAT IT CAN CHANGE THE DEVICE WHICH IS INSTALLED ON THE TERACE ....

SERVICE REQUEST NO / COMPLAIN NO .. -----

1-3105067708 Progressing 15/05/2014
1-3105067644 Closed 15/05/2014
1-3105067690 Closed 15/05/2014
1-3103651603 Closed 14/05/2014
1-3103708803 Closed 13/05/2014
1-3100506161 Closed 10/05/2014
1-3099282561 Closed 09/05/2014
1-3099282528 Closed 09/05/2014
1-3099282495 Closed 09/05/2014
1-3099282475 Closed 09/05/2014

EVEN THE PROBLEM IS NOT RESOLVED AND IT SAYS THAT THE REQUEST IS RESOLVED AND CLOSED,,,,

KARAN SINGH TUNWER
8982222920

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