from 15 days I'm notable to use my internet connection

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TikonaCare
Posts: 65405
Joined: November 16th, 2012, 5:09 pm
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Re: from 15 days I'm notable to use my internet connection

Post by TikonaCare » May 30th, 2014, 8:48 am

Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we have actioned the case according to your request.

For any further issues/queries, please contact us on our toll free number 1-800 209 4276.

Regards,
Tikona Care

cpchander
Posts: 3
Joined: May 17th, 2014, 10:36 pm
Tikona User ID: 1110092371

Re: from 15 days I'm notable to use my internet connection

Post by cpchander » May 25th, 2014, 7:52 am

Hi,

You can to say that problem is resolved.still there are lots of packet drop. I'm not going to continue this connection. pls let me know when your retention period starts.

Pls put my connection in termination list.

cpchander
Posts: 3
Joined: May 17th, 2014, 10:36 pm
Tikona User ID: 1110092371

Re: from 15 days I'm notable to use my internet connection

Post by cpchander » May 22nd, 2014, 1:48 pm

Hi,

I've requested for disconnection but your executive persuaded to retain the connection and assured me to resolve my problem asap. I asked them to have an engineer visited at my place and fix the issue. From 3 days you was engineer calling me on phone and saying that he was on the way. I don't know if he is coming from outside INDIA.

I think you guys are not capable to resolve the problem, seems I wasted my money.
I request you to pls terminate my connection immediately.

And Use my remaining money to upgrade your dyeing Infra so that no one like me has to suffer like this.

Regds
Chandra Prakash

TikonaCare
Posts: 65405
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: from 15 days I'm notable to use my internet connection

Post by TikonaCare » May 19th, 2014, 4:31 pm

Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we are working towards the resolution and will get back to you soon with the same.

We thank you for your association with Tikona and we look forward to have long term association with you.

Regards,
Tikona Care

cpchander
Posts: 3
Joined: May 17th, 2014, 10:36 pm
Tikona User ID: 1110092371

from 15 days I'm notable to use my internet connection

Post by cpchander » May 17th, 2014, 10:48 pm

Hi,

It has been 15 days while I'm notable to use my internet connection. I do have complained many times but all the times I get a complain ID but never been solved.

Don't know WHR to go whom to call. Neither giving me my money back..I made a great blunder having TIKONA.

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