Very slow internet or not connecting at all

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TikonaCare
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Joined: November 16th, 2012, 5:09 pm
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Re: Very slow internet or not connecting at all

Post by TikonaCare » May 29th, 2014, 10:59 pm

Dear Ms. Banu,

Greetings from Tikona.

With regards to your concern, same has been resolved and it has also been confirmed with you on call.

Further, we have been monitoring your account for last 2 days however, no issues were observed.

Also, we request you to refer following link in order to improvise Speed Performance of the service:

Link: viewtopic.php?f=52&t=114&p=133&hilit=improve+speed#p133

For any further issues/queries, please contact us on our toll free number 1-800 209 4276.

Regards,
Tikona Care

1109135687
Posts: 3
Joined: September 29th, 2013, 8:49 pm
Tikona User ID: 1109135687

Very slow internet or not connecting at all

Post by 1109135687 » May 26th, 2014, 12:41 am

Hi,

My internet connectivity is highly inconsistent. A complaint was lodged with Tikona a few days back, your service personnel did attend to it, but no sooner the service personnel left it was back to its inconsistent best. Now again I have the same problem, either no internet and if at all its there its dead slow.

Please resolve this matter.

best regards
Seema

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