Worst Service Ever by Tikona

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TikonaCare
Posts: 65737
Joined: November 16th, 2012, 5:09 pm
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Re: Worst Service Ever by Tikona

Post by TikonaCare » June 19th, 2014, 4:52 pm

Dear Mr. Kumar,

Greetings from Tikona.

With regards to your concern, we confirm that currently you are receiving speed as per the tariff plan opted by you.

For any further issues/queries, please contact us on our toll free number 1-800 209 4276.

Regards,
Tikona Care

sutharshani
Posts: 5
Joined: March 15th, 2014, 3:46 pm
Tikona User ID: 1109725869

Re: Worst Service Ever by Tikona

Post by sutharshani » May 28th, 2014, 10:31 pm

Hi,

your technical person came and relosolved issue.

But now at night time again very very bad speed....getting speed of 100 kbps...

Need permanent resolution...

Thanks
Shani Kumar

TikonaCare
Posts: 65737
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Worst Service Ever by Tikona

Post by TikonaCare » May 28th, 2014, 4:06 pm

Dear Mr. Kumar,

Greetings from Tikona.

With regards to your concern, we have arranged for an Engineer at your premises and will get back to you soon with the resolution.

We appreciate your patience in this regard.

We thank you for your association with Tikona and look forward to have long term association with you.

Regards,
Tikona Care

sutharshani
Posts: 5
Joined: March 15th, 2014, 3:46 pm
Tikona User ID: 1109725869

Worst Service Ever by Tikona

Post by sutharshani » May 26th, 2014, 10:28 pm

Hi,

I am Shani Kumar.......I made bigest mistake taking Tikona connection.....

I have Plan of @MBPS....It works good for 2-3 days an max 1 week.....there after it looses its paths..and you gets speed...not even can open web page.

TO resolve this issue you need to call customer care once or twice in a week....

If you want this headache than please go and take Tikona connection else try for other provider....

Its my genuine suggetion.....

I think Tikona representatives doesnt care of there customers...otherwise these issues will never happen....
My Id is 1109725869


Shani Kumar

sutharshani
Posts: 5
Joined: March 15th, 2014, 3:46 pm
Tikona User ID: 1109725869

Feedback - Worst ever service

Post by sutharshani » May 22nd, 2014, 9:55 pm

Hi Guys,

This is Shani kumar. I am tikona user.
I came to know about tikona by its advertisement...I called up for demo..and impressed by demo so got tikona connection...
After one month..all started...network issue piriodicly...

Most of the time I do call hepldesk to fix issue...to get back speed.

If you want to get this headache go ahead and appy for tikona.

Shani Kumar....

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