Upload speed is very poor [1108489560]

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kangkan
Posts: 2
Joined: May 30th, 2014, 10:26 am
Tikona User ID: 1108489560

Upload speed is very poor [1108489560]

Post by kangkan » May 30th, 2014, 12:53 pm

I was using a 2mbps plan and was getting around 400 kbps upload speed. I asked the tech support sometime back and I was told that the upload speed is limited to 25% of the plan speed.

I therefore upgraded to a 4mbps plan 2 days back. I was happy to see the download speed increase. But to my dismay, I saw that the upload speed is still the same.

I called up tech support and I was told that the upload speed is 25% of plan speed or 512 kbps whichever is lower. So the plan change does not give me any benefit.

I asked if I can roll back the plan change, but I was told I shall have to wait for another bill cycle.

I am feeling cheated.

User Id: 1108489560

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