Speed issue.

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TikonaCare
Posts: 65498
Joined: November 16th, 2012, 5:09 pm
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Re: Speed issue.

Post by TikonaCare » June 4th, 2014, 3:39 pm

Dear Mr. Nair,

Greetings from Tikona.

With regards to your concern, we confirm that you are receiving speed as per the tariff plan opted by you and it has also been confirmed with you on call.

Further, we have been monitoring your account for last 2 days and no issues were observed.

Also, we request you to refer following link in order to improvise Speed Performance of the service:

Link: viewtopic.php?f=52&t=114&p=133&hilit=improve+speed#p133

We thank you for your association with Tikona for past 2 years and look forward to have many more years of association with you.

For any further issues/queries, please contact us on our toll free number 1-800 209 4276.

Regards,
Tikona Care

1106856009

Speed issue.

Post by 1106856009 » June 1st, 2014, 3:33 pm

Hi team,

I am not able to get the speed on the 4 MBPS plan which I have subscribed to . I am only getting 2 MBPS, that too with great difficulty. If this goes on the same way then I would rather let you know that I am going to use some other connection instead of yours. Your engineer has visited my place and he says there is no mistake with my connection, it has to be an issue of overload from the hub I receive the signal. I would rather give time till this weekend to get it rectified or else I would like to get the connection cancelled.

Regards
Kishan Nair
Bangalore
9620208709

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