court case!!

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TikonaCare
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Joined: November 16th, 2012, 5:09 pm
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Re: court case!!

Post by TikonaCare » June 19th, 2014, 3:32 pm

Dear Mr. Bansal,

Greetings from Tikona.

As checked we have found that you had requested for disconnection on May 19, 2014 and at that time you had an outstanding of Rs. 3580.96/-

On our telephonic conversation, you have informed us that this payment has been cleared by you in April’ 14, however the same is not reflecting in our system. We are coordinating with our backend team to check the transaction.

We will shortly get back to you with the final resolution.

Regards,
Tikona Care.

rangolee_bansal
Posts: 1
Joined: June 16th, 2014, 4:24 pm
Tikona User ID: 1108954946

court case!!

Post by rangolee_bansal » June 16th, 2014, 4:28 pm

we already asked for deactivation of the broadband a month ago. recently we got a call from the lawyer saying that due to non payment of bill, the case has gone to the court. though we had asked to deactivate the account.
now after seeing the bill, we made a payment of rs 3051.1 rs. niw the lawyer ask us to pay 1500 more, dont know for what. i wish i never had taken this useless and cheater connection. the customer support people dont even answer the call.

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