Page 1 of 1

Re: worst internet and customer service experience ever

Posted: September 28th, 2013, 9:14 pm
by TikonaCare
Dear Mr. Lamba,

Greetings from Tikona.

We have checked your account and did not find any issue with the network,

We will contact you as per the appointment fixed for further assistance.

Regards,
Tikona Care.

worst internet and customer service experience ever

Posted: September 26th, 2013, 7:27 am
by gaurav_lamba
My internet connection is down for last 6 days..to make it worse customer service people have made me repeat same steps every time I call them. At end of each call they promise that some one will visit and then nothing happens. No follow up..in fact they don't share a complaint number also. So when you call next time, they start from scratch. Don't know what is worse , this connection or Tikona customer service. Reliance charges half the money and they are equally worse at customer service..but then I was loosing less money over these days of no connection. I am feeling cheated