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Re: Intermittent Connection & Slow Speed 1-2826240333

Posted: October 9th, 2013, 4:20 pm
by TikonaCare
Dear Mr. Nair,

Greetings from Tikona.

We confirm that your problem stated has been resolved. Our team is regularly monitoring your account and there are no issues found. We have also arranged for a technical visit to your residence as per the date and time confirmed by you.

Regards,
Tikona Care

Intermittent Connection & Slow Speed 1-2826240333

Posted: September 26th, 2013, 10:33 pm
by nokiamodeln91
Intermittent Connection & Slow Speed 1-2826240333

40 DAYS ITS BEEN SINCE I HAVE BEEN CALLING FOR A RESOLUTION.
- How can you not know what the problem is?
- Where are the engineers you promised will come to test the connection?
- Why do you not see the number of customers connecting to an AP? When there is not enough bandwidth when why do you allow?
- Planning missing?
- QA in your contact centre missing? even your Supervisors donot call.