Tikona Connection 1108287940

Re: Tikona Connection 1108287940

Postby Amolak » February 17th, 2018, 3:59 pm

This is with reference to the complaint related to speed issue the issue is now resolved as of now I am getting speed as per my plan.
Also Kindly raise a Waiver Request for the Disputed Period of 08-02-2018 till 17-02-2018.
Thanks & Regards,
Amolak Mishra
Indore(M.P.)
Amolak
 
Posts: 12
Joined: April 17th, 2013, 1:07 pm
Location: Indore

Re: Tikona Connection 1108287940

Postby Amolak » February 10th, 2018, 9:02 pm

I got a call from Tikona side that their is an issue on network side and will take maximum of 3 days to resolve the same.
This post is just for information of that call.
Thanks & Regards,
Amolak Mishra
Indore(M.P.)
Amolak
 
Posts: 12
Joined: April 17th, 2013, 1:07 pm
Location: Indore

Re: Tikona Connection 1108287940

Postby TikonaCare » February 10th, 2018, 5:51 pm

Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we are working towards the resolution and will get back to you soon with the same.

We thank you for your association with Tikona and we look forward to have long term association with you.

Regards,
Tikona Care
TikonaCare
 
Posts: 57515
Joined: November 16th, 2012, 5:09 pm

Tikona Connection 1108287940

Postby Amolak » February 9th, 2018, 10:10 pm

I am getting worst speed not half but to the half of the half speed I am against my entitlement so to resolve the problem I logged a complaint with TT No. 1-5065560154 which was supposed to be resolved or say communication with a update within 2 hrs. as per tikona policy or say I got sms after logging the TT but still not getting speed hence kindly take up the matter and do needful ASAP.
Refer Snapshot of speedtest for reference please.


Please Note: If Tikona want to call me on registered number if any info or help related to resolving problem needed from my side Tikona People have to call only after 7.30 PM on weekday or on Sunday I have off from my Job so if Technician Visit to my premises required Kindly arrange on Sunday Preferably.
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Last edited by Amolak on February 11th, 2018, 9:31 am, edited 1 time in total.
Thanks & Regards,
Amolak Mishra
Indore(M.P.)
Amolak
 
Posts: 12
Joined: April 17th, 2013, 1:07 pm
Location: Indore


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