Internet Connection Issue

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TikonaCare
Posts: 64889
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Internet Connection Issue

Post by TikonaCare » April 6th, 2018, 10:13 am

Dear Subscriber,

Greetings from Tikona.

With regard to your concern we arranged an engineer at your premises to resolve your technical issue.We called you to confirm the same however, there was no response.

For any further issues/queries, please contact us on our customer care number 1860 3000 3434.

Regards,
Tikona Care

TikonaCare
Posts: 64889
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Internet Connection Issue

Post by TikonaCare » April 3rd, 2018, 3:51 pm

Dear Subscriber,

Greetings from Tikona.

We thank you for choosing Tikona.

With regards to your concern, we have arranged an Engineer at your premises and will get back to you soon with the resolution.

We thank you for your association with Tikona and we look forward to have a long term association with you.

Regards,
Tikona Care

1121217384
Posts: 4
Joined: April 2nd, 2018, 2:03 pm
Tikona User ID: 1121217384

Internet Connection Issue

Post by 1121217384 » April 2nd, 2018, 2:13 pm

Hello,

My Tikona ID is 1121217384 and since the time I have started using this connection, I have nothing but difficulties connecting to the internet. The connection is never steady. It's always on and off. The technician has visited my place many times and every time he has mentioned that there is a problem with the satellite device. I am not sure if Tikona has any plans of fixing this. It's been more than 6 months now. I am thinking of disconnecting the Tikona connection and go for ACT as they are doing a much better job than Tikona. One of my friends is using ACT from last 4 months and we live in the same building, and he has given me a great feedback. Earlier he was using Tikona. He also had a bad experience with Tikona. I want to discontinue the Internet Connection and surrender the Tikona device. Please send me a finalized bill and disconnect the connection as soon as possible.

Regards,
Naveen Javed

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