Internet speed was not as said and got threatened

Re: Internet speed was not as said and got threatened

Postby TikonaCare » August 14th, 2018, 6:18 pm

Dear Subscriber,

Greeting from Tikona.

We have checked and found that your account is terminated as per your request.

As full and final settlement is concluded there is no payable also there is no refund applicable for your account.

For any further issues/queries, please contact us on our Customercare number 1860 3000 3434.

Regards,
Tikona Care.
TikonaCare
 
Posts: 60473
Joined: November 16th, 2012, 5:09 pm

Re: Internet speed was not as said and got threatened

Postby selfking » August 14th, 2018, 10:16 am

Hi team,

Am not getting response from you guys, :oops:
selfking
 
Posts: 3
Joined: August 1st, 2018, 11:31 pm

Re: Internet speed was not as said and got threatened

Postby selfking » August 2nd, 2018, 9:11 pm

Hi,


Two week back only I returned my device, so only I was asking for my deposit money.
and
What do you think fake promise given by some of your representative?
She drained my day by her fake words.

now I want to know, When will I get that deposit money and what will be the action taken for that call?


Thank You.
selfking
 
Posts: 3
Joined: August 1st, 2018, 11:31 pm

Re: Internet speed was not as said and got threatened

Postby TikonaCare » August 2nd, 2018, 8:08 pm

Dear Subscriber,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.
TikonaCare
 
Posts: 60473
Joined: November 16th, 2012, 5:09 pm

Internet speed was not as said and got threatened

Postby selfking » August 1st, 2018, 11:42 pm

I was using your service and asked to disconnect saying that speed was not as said. I dint pay my bill as deposit amount was not considered and device was taken back. recently got call from 98899765921 saying that they are calling form Delhi Court and case will be registered. When I asked for deposit amount he said it will be refunded by 3rd Aug 2018. but when i call back to give transaction ID she is not picking call. saw few complaints on same number on other sites. Do take action on these fake calls and refund my Money.


Voice Record:
https://drive.google.com/file/d/1_MK9Dn ... sp=sharing
selfking
 
Posts: 3
Joined: August 1st, 2018, 11:31 pm


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