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Re: Unable to use wifi from last 4 days

PostPosted: October 7th, 2018, 12:58 pm
by TikonaCare
Hello! We understand from our backend that your issue has been resolved. Do let us know if we can help you in any other way. We are Happy to Assist you.

Re: Unable to use wifi from last 4 days

PostPosted: October 6th, 2018, 12:24 pm
by TikonaCare
We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!

Unable to use wifi from last 4 days

PostPosted: October 6th, 2018, 9:56 am
by Kanhai
Dear Team
Please take this on priority. I have not been able to use my tikona services from last 4 days as the wifi is not working. I have tried connecting the LAN directly to my laptop still no use. Switching on and off already tried multiple times. Have logged a complaint few days ago due to which your technical support IVR is not allowing me to talk to technical support staff. And no one has replied yet on my complaint.

If this is the service expected then I would not like to continue with your service.

Moreover, expecting your reimbursement for my loss of last 4 days.

Thanks,
Kanhai Jha