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Re: URGENT ATTENTION: LOG IN PAGE ISSUE

PostPosted: October 12th, 2018, 1:34 pm
by TikonaCare
We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!

URGENT ATTENTION: LOG IN PAGE ISSUE

PostPosted: October 12th, 2018, 12:19 pm
by madmonkindie
Customer ID is id is 1112670122. I am having an issue with the log in page. If I click on Login now, it does not move to the next page where the option of log out comes.

I am on the same page and it shows "Authentication in progress" or it shows your session is still going on ... I spoke to the engineer who cannot come at 0630 PM when I reach home and check. He told me to clear the mac addresses which also does not work.

Could you please ask your team to call me at 07:00 PM today and assist me with this issue. Or if possible someone can take care of it from backend. I leave office at 0550 PM and drive. Cannot accept phone calls till 0650 PM. Appreciate, if someone can call me at today at 7 PM.

FARHAD BEHRANA