Customer 1120074901 - expire on 28 Sept 2019

Re: Customer 1120074901 - expire on 28 Sept 2019

Postby TikonaCare » August 23rd, 2019, 8:59 am

Dear Subscriber,

With regards to your complaint we have sent a mail to your registered e-mail address dated on 22nd Aug'19. For any further issues/queries, please contact us on our Customercare number 1860 3000 3434.

Regards
Team Tikona
TikonaCare
 
Posts: 63592
Joined: November 16th, 2012, 5:09 pm

Re: Customer 1120074901 - expire on 28 Sept 2019

Postby TikonaCare » August 20th, 2019, 12:02 pm

Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care
TikonaCare
 
Posts: 63592
Joined: November 16th, 2012, 5:09 pm

Customer 1120074901 - expire on 28 Sept 2019

Postby sundereaswar » August 18th, 2019, 4:07 pm

I have Tikona wifi. My current contract to expire on September 28,2019. On calling Tikona rep Pallavi yesterday she confirmed this. Tiday another rep says already expired and zeo MB. Based on my usage from March 28 2018 to date out of 6,000 GB. I should have over 4,000 GB unused! Why so much discrepancies between twi reps

Refee to below Email from Tikona on March 28, 2028 with plan details. Kindly advise. DO NOT BILL ME MONTHLY

“”
Tikona Careikona connection -1120074901
March 29, 2018 at 3:02 pm

This is a system generated Email, please do not reply to this mail. Kindly refer to the customer care details provided in the mail below.

Dear Customer,

Greetings from Tikona!

This is with reference to your email request (TT: 1-5091775324) regarding plan elated issue

We regret the inconvenience caused to you

According to our conversation earlier, we would like to inform you, tariff plan have been changed from ADBBM10M650 to BF10M5500 on 28th March 2018. And there is no due are pending for your Tikona account.

Please find below new plan detail for your reference

Plan Details:-
Plan Name:-BF10M5500
Fair Usage Limit: 6000 GB
Speed is: 10 Mbps
Validity 18 months

We would like to introduce our new launched 'My Tikona App' which will help you to manage your Tikona account at your fingertips in the most convenient way! Download My Tikona App https://goo.gl/Q1L7jh

For further query you can also write to us at customercare@tikona.in

Please share your valuable feedback on our Forum, link given below:-

posting.php?mode=post&f=55

Regards,
Nilesh Mistari

“”
Posted by Sushma Easwar
Email: sundereaswar@ yahoo.com
sundereaswar
 
Posts: 2
Joined: March 21st, 2018, 12:58 pm


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