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Re: Change in RMN requested

Posted: December 4th, 2019, 10:18 am
by TikonaCare
Dear Subscriber ,

We request you to follow below SMS process to change your mobile number.

SMS Text: ‘RSTMOBILE space User id space New Number’ send it to 5676708.

For any further issues/queries, you can contact us on 1-860-3000-3434.

Regards
Team Tikona

Re: Change in RMN requested

Posted: December 1st, 2019, 10:32 am
by TikonaCare
Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Change in RMN requested

Posted: November 28th, 2019, 5:43 pm
by harshads
Hi ,

I have requested change in RMN but its taking a whole day to update .
I am unable to login due to non receival of OTP on my previous RMN.
I have confirmed with telecom operator that DND is not active on my phone.
So as a final option i am opting for chane in RMN but this process too is taking a day.
I have sent SMS for change RMN, called customer care helpline sent and email.
online request number is 1-7602747002
Now i am out of options.
Pathetic experience and extremly slow service.

Thanks,
Harshad