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Re: relocation

Posted: January 7th, 2020, 10:11 am
by TikonaCare
Dear Mr. RUPESHKUMAR P,

Greetings from Tikona!!

With reference to your shifting request of your connection, we were trying to reach you on your registered mobile number however there was no response from your side.


We regret to inform you that our installation team has declared your requested location as not feasible (i.e. services cannot be installed due to non-availability of coverage or coverage available is not meeting the quality standards set by Tikona to provide consistent and high quality service) .


We can see that you are currently using our service. Thus, we assume you would like to continue using our service on your existing location and your account will remain active.



Request you to make immediate payment against amount outstanding in your account (RS. 472 /-).

Please feel free to contact us on 1860 3000 3434 to provide us any feedback regarding our service.

Manage your Tikona account at your fingertips in the most convenient way! Download My Tikona App https://goo.gl/Q1L7jh.

You can also write to us on customercare@tikona.in Our Customer Care associate will be glad to assist you.


Regards,

Tikona Care

Re: relocation

Posted: December 31st, 2019, 10:13 am
by TikonaCare
Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

relocation

Posted: December 28th, 2019, 1:50 pm
by rkumar
I've submitted relocation request for id 1118955562. There is no proper response or call back. I want relocation ASAP otherwise i will disconnect tikona and but another connection from other service provider.