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Re: Plan Change

Posted: June 28th, 2020, 2:25 pm
by TikonaCare
Dear Subscriber,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the back-end.

Now you can register Technical complaints on 18002094276 / My Tikona App and for commercial you can register complaints through My Tikona APP, Chat (login page) & forum.

Regards,
Tikona Care.

Plan Change

Posted: June 16th, 2020, 3:08 pm
by 1123247219
Hi Team,

I have changed my broadband plan from STDULQ_C6 to PRIME_ULQ_C4. But still, my internet speed didn't increase.
Below are the speed test results:

Test Your Broadband Speed
tikona

Download28.68Mbit/s
Upload5.36Mbit/s
Latency10.00ms

Can anyone please help.

Thanks.