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Re: DISSATISFIED CUSTOMER

Posted: July 9th, 2020, 5:16 pm
by TikonaCare
Dear Subscriber,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the back-end.

Now you can register Technical complaints on 18002094276 / My Tikona App and for commercial you can register complaints through My Tikona APP, Chat (login page) & forum.

Regards,
Tikona Care.

DISSATISFIED CUSTOMER

Posted: June 30th, 2020, 8:59 pm
by 1126240552
It has just been 3 days after activating the service and already I am facing connectivity issue. Either the router is not working or my PC won't connect to internet via wifi. I was very specific before activating the service that I don't want any disruptions as it will affect my WFH job. Trying to call the technical support team, all I get is IVR blabbering but no actual person to speak with. If I speak with the Tikona Sales person from whom I took the connection he sends a technician who is not employed with Tikona.