Pathetic internet provider

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TikonaCare
Posts: 66078
Joined: November 16th, 2012, 5:09 pm
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Re: Pathetic internet provider

Post by TikonaCare » February 21st, 2021, 9:50 pm

Dear Subscriber,

We would like to inform you that we have stopped charging you rentals for the service from 10/Feb/2021 .

We can see you are currently not using Tikona services.As being our valuable customer we have already attached 10GB on your account, with no validity and no charge for this 10GB. You may continue to use even post 10GB and at 2paise/MB with 4Mbps speed.

As on date 10/Febuary/2021 there is no outstanding payable for your account.

We suggest you move to a rental plan to avail benefits on speed and data http://www.tikona.in/ (click on view our new updated plans).

Please feel free to contact us on customer care number 1860 3000 3434 or write to us at customercare@tikona.in with your desired plan.

This is a system generated Email, please do not reply to this mail. Kindly refer to the customer care details provided in the mail below.

Regards,
Tikona Care

TikonaCare
Posts: 66078
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Pathetic internet provider

Post by TikonaCare » January 28th, 2021, 6:23 pm

Dear Subscriber,

Greetings from Tikona,

We wish to inform that our team is alredy working on the reported issue raised by you. We regret the inconvenience caused. Our team will connect with you soon and update you on this.

For any further issues/queries, Now you can register Technical complaints on 18002094276 / My Tikona App and for commercial you can register complaints through My Tikona APP, Chat (login page) & forum.

Regards,
Tikona Care

1126439335

Pathetic internet provider

Post by 1126439335 » January 21st, 2021, 11:09 pm

Pathetic service, I have 40 mbps speed which o never get I get only between 20 to 30 and mostly time it's 10 to 20 and now last 1 week I am getting seed lest than 5 they have tower issue which is not resolved yet same answer by Al the customer carr and engineer they ate working on it but still not resolved it means all connected to this tower gone for toss

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