NO internet connection

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TikonaCare
Posts: 67357
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: NO internet connection

Post by TikonaCare » January 21st, 2022, 6:02 pm

Dear Subscriber,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the back-end.

Now you can register Technical complaints on 18002094276 / My Tikona App and for commercial you can register complaints through My Tikona APP, Chat (login page) & forum.

Regards,
Tikona Care.

TikonaCare
Posts: 67357
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: NO internet connection

Post by TikonaCare » January 17th, 2022, 1:30 pm

Dear Subscriber,

Greetings from Tikona,

We wish to inform that our team is already working on the reported issue raised by you. We regret the inconvenience caused. Our team will connect with you soon and update you on this.

For any further issues/queries, Now you can register Technical complaints on 18002094276 / My Tikona App and for commercial you can register complaints through My Tikona APP, Chat (login page) & forum.

Regards,
Tikona Care

1118290137

NO internet connection

Post by 1118290137 » January 12th, 2022, 12:12 pm

Hello,

I have raised a complain on 11th Jan with ticket#1-979988994 for frequent disconnection. There was no response from your team. When i called on 12th Jan, they told that there is some issue and network team needs to look into it. After sometime i get a message that internet connection is working however still there is no working internet .

Can you guys look into this issue and fix it today. If you guys cannot provide service, Kindly refund me the money and disconnect the connection. I am happy to get connection from other service providers who atleast cares for customers.

Thanks,
Abhinav

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