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Re: Feedback on technical support

Posted: October 17th, 2013, 1:00 pm
by TikonaCare
Dear Mr. Augustine,

Greetings from Tikona.

With regards to your concern we have been monitoring your account and confirm that your Tikona service is working fine and there were no other issues observed with it.

We also recommend you to read our tips section on ‘How to Optimize Your Internet Speed’

http://www.slideshare.net/TikonaIndia/3 ... s-23108551

We also confirm that our team member has informed you about the correct process to update your information.

For any further issues/queries, you can contact us on our toll free number 1-800 209 4276

Regards,
Tikona Care

Feedback on technical support

Posted: August 31st, 2013, 12:38 pm
by 1107943869
Service in absolutely fine.

Speed i dont think is up to the mark because considering the package i have selected i should get a high spped browing experience, it takes long time buffering.

Most importantly, the customer information provided in your database is absolutely wrong.

PLEASE UPDATE AS BELOW

NAME : BENNY AUGUSTINE
MOB : 98XXXXXXXX