Dear Mr. Abraham,
Greetings from Tikona.
With regards to your concern, we have checked our network and no issues were observed.
Also, services are working fine and same has already been confirmed with you on call.
According to stated concern we understand that you were regularly facing speed related issues, however, as observed, we received call from you only once in the month of November whereas, issue was resolved within an hour of call. We request you to call our toll free number 1800 20 94276 whenever you face any issues with the services for the quick resolution.
Further, Request you to refer the link below in order to improvise Speed Performance of the service:
Link: viewtopic.php?f=52&t=114&p=133&hilit=improve+speed#p133
Regards,
Tikona Care