Device stolen by Tikona recovery guys

Re: Device stolen by Tikona recovery guys

Postby TikonaCare » December 18th, 2013, 5:28 pm

Dear Thomas,

Greetings from Tikona.

We thank you for your appreciation/feedback and we will extend the same to the concern department.

We also take this opportunity to inform you about our recently launched social media channels - Facebook, YouTube, LinkedIn, Slideshare & Blog pages. We request you to visit us on these pages.

Blogs: http://blog.tikona.in

Facebook: https://www.facebook.com/TikonaIndia

Slideshare: http://www.slideshare.net/TikonaIndia

YouTube: http://www.youtube.com/TikonaIndia

LinkedIn: http://www.linkedin.com/company/tikona- ... s_biz_home

Regards,
Tikona Care
TikonaCare
 
Posts: 63445
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Device stolen by Tikona recovery guys

Postby 1107762319 » December 17th, 2013, 12:47 pm

Hi
I posted complaint regarding the device taken away by Tikona Recovery persons without informing me.
In my flat Tikona has installed Multi port receiver device on the roof top. When the other person shifted his room, tikona recovery guys has come and taken away the device without informing me. From 13/12/2013 evening to 15/12/2013 i didnt got the connection. when reported this to call center they asked to file FIR, & pay for new device. hence i did the escalation, as the issue has happened not because of my problem.
15th Dec escalation has raised & same day technical person has come & rectified the issue. My bills are paid till date.
Appreciating the team for fast response.
Hope this kind of activities will not repeat again.
hence am closing this escalation for now
Thomas
1107762319
 


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