Poor customer support

Post Reply
TikonaCare
Posts: 64188
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Poor customer support

Post by TikonaCare » January 8th, 2014, 5:24 pm

Dear Mr. Shukla,

Greetings from Tikona.

With regards to your concern, we tried getting in touch with you however, as you are out of station for a month, we are closing the case.

We request you to call 1800 20 94276 once you are available and we will try our best to provide you the best resolution.

Regards,
Tikona Care

TikonaCare
Posts: 64188
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Poor customer support

Post by TikonaCare » January 4th, 2014, 3:42 pm

Dear Mr. Shukla,

Greetings from Tikona.

With regards to your concern, we tried getting in touch with you on call, however, as you were unavailable, we will call you on requested day.

Regards,
Tikona Care

saurabh9742
Posts: 2
Joined: December 30th, 2013, 9:57 pm
Tikona User ID: 1108922793

Re: Poor customer support

Post by saurabh9742 » January 3rd, 2014, 12:35 am

test.jpg
test.jpg (133.92 KiB) Viewed 3340 times
to the teamm again i faced the issue and have submitted the proof to mr j nair again via emailand attaching here tooo hope this is enough to prove u wrong

TikonaCare
Posts: 64188
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Poor customer support

Post by TikonaCare » January 2nd, 2014, 1:34 pm

Dear Mr. Shukla,

Greetings from Tikona.

With regards to your concern, same has been resolved and it has also been confirmed with you on call.

For any further issues/queries, you can contact us on our toll free number 1-800-209-4276.

Regards,
Tikona Care

saurabh9742
Posts: 2
Joined: December 30th, 2013, 9:57 pm
Tikona User ID: 1108922793

Poor customer support

Post by saurabh9742 » December 30th, 2013, 11:28 pm

i want to know the jurisdiction area so i can send tikona a notice whether Delhi or bangalore

And the reason would be i am fed up of calling tikona i had been doing from last 1 month and still no resolution how patient should i be now already called customer care then given proofs to customercare@tikona.in written to appellate authorites as j.nair@tikona.in

what else do you want me to do is this customer service i don't think so and you expect people to pay the amount on time

Post Reply