Poor customer support

Re: Poor customer support

Postby TikonaCare » January 8th, 2014, 5:24 pm

Dear Mr. Shukla,

Greetings from Tikona.

With regards to your concern, we tried getting in touch with you however, as you are out of station for a month, we are closing the case.

We request you to call 1800 20 94276 once you are available and we will try our best to provide you the best resolution.

Regards,
Tikona Care
TikonaCare
 
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Re: Poor customer support

Postby TikonaCare » January 4th, 2014, 3:42 pm

Dear Mr. Shukla,

Greetings from Tikona.

With regards to your concern, we tried getting in touch with you on call, however, as you were unavailable, we will call you on requested day.

Regards,
Tikona Care
TikonaCare
 
Posts: 63592
Joined: November 16th, 2012, 5:09 pm

Re: Poor customer support

Postby saurabh9742 » January 3rd, 2014, 12:35 am

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test.jpg (133.92 KiB) Viewed 3223 times
to the teamm again i faced the issue and have submitted the proof to mr j nair again via emailand attaching here tooo hope this is enough to prove u wrong
saurabh9742
 
Posts: 2
Joined: December 30th, 2013, 9:57 pm

Re: Poor customer support

Postby TikonaCare » January 2nd, 2014, 1:34 pm

Dear Mr. Shukla,

Greetings from Tikona.

With regards to your concern, same has been resolved and it has also been confirmed with you on call.

For any further issues/queries, you can contact us on our toll free number 1-800-209-4276.

Regards,
Tikona Care
TikonaCare
 
Posts: 63592
Joined: November 16th, 2012, 5:09 pm

Poor customer support

Postby saurabh9742 » December 30th, 2013, 11:28 pm

i want to know the jurisdiction area so i can send tikona a notice whether Delhi or bangalore

And the reason would be i am fed up of calling tikona i had been doing from last 1 month and still no resolution how patient should i be now already called customer care then given proofs to customercare@tikona.in written to appellate authorites as j.nair@tikona.in

what else do you want me to do is this customer service i don't think so and you expect people to pay the amount on time
saurabh9742
 
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Joined: December 30th, 2013, 9:57 pm


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