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Re: Complete waiver of two months, it's not negotiable....

PostPosted: January 9th, 2014, 9:56 pm
by TikonaCare
Dear Mr. Kumar,

Greetings from Tikona.

As checked we have found that, the applicable waiver has already been processed and there is no further waiver applicable waiver against your account.

Note: Waiver is only processed in the cases where customer is unable to usage the services due to technical reasons and as per the session history, you have been using the services every day and the total usage done by you since October 16, 2013 till date is 901.5Gbs.


Regards,
Tikona Care.

Complete waiver of two months, it's not negotiable....

PostPosted: January 6th, 2014, 8:10 am
by bkamit1988
Some time ago I was sent an Email to customer care regarding waiver of two months (15 Oct 2013 to 25 Dec 2013),but they pass only Amount of Rs 200/- (what a Stupidity)
I was not send an Email for tip or any kind of concession,I am not a beggar. I was send an Email for waiver for Genuine Reason and for your poor services facing in these two months.
Tikona Team it is too difficult or hard for you to understand why I want my money back or waiver.

According to Rule - I am paying only for better services, not for that kind of poor and stupid services.
If I face this problem few days then I will not consider(Some days may be negotiable) but 2 months continuously are not negotiable in any case.
I have more than 15 reasons to get back my money. And biggest one reason is regarding your services provided in these two months.

(2921 รท 3= 973) and for Two months 1945/-

Decision yours...

Here is complaint request of your performance.....

1-2979229514 Closed 24/12/2013
1-2979217463 Closed 24/12/2013
1-2978831155 Closed 24/12/2013
1-2978961021 Closed 24/12/2013
1-2976600838 Closed 21/12/2013
1-2976430959 Closed 21/12/2013
1-2975446064 Closed 20/12/2013
1-2975391305 Closed 20/12/2013
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1-2974178207 Closed 18/12/2013
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1-2973070964 Closed 17/12/2013
1-2972145338 Closed 16/12/2013
1-2970976814 Closed 15/12/2013
1-2969711547 Closed 14/12/2013
1-2966999924 Closed 12/12/2013
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1-2966841990 Closed 12/12/2013
1-2963953519 Closed 11/12/2013
1-2963500939 Closed 11/12/2013
1-2963477930 Closed 11/12/2013
1-2963272467 Closed 10/12/2013
1-2962755163 Closed 10/12/2013
1-2960943496 Closed 09/12/2013
1-2960546722 Closed 09/12/2013
1-2957552311 Progressing 07/12/2013
1-2955839561 Closed 06/12/2013
1-2952413842 Closed 04/12/2013
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1-2952003386 Closed 04/12/2013
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1-2908304844 Closed 10/11/2013
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1-2904034735 Closed 08/11/2013
1-2900405453 Closed 05/11/2013
1-2898243915 Cancelled 03/11/2013
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1-2895321379 Closed 01/11/2013
1-2895092001 Closed 01/11/2013
1-2894991122 Progressing 01/11/2013
1-2894244841 Closed 01/11/2013
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1-2893110681 Closed 31/10/2013
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1-2867628815 Closed 16/10/2013


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