complaint

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TikonaCare
Posts: 64318
Joined: November 16th, 2012, 5:09 pm
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Re: complaint

Post by TikonaCare » March 30th, 2014, 3:24 pm

Dear Mr. Srivastava,

Greetings from Tikona.

With regards to your concern, now you are receiving speed as per the tariff plan opted by you. It has also been confirmed with you on call.

Further, we have monitored your account for 3 days and observed that the services are working fine.

For any further issues/queries, please contact us on our toll free number 1-800 209 4276.

Regards,
Tikona Care

TikonaCare
Posts: 64318
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: complaint

Post by TikonaCare » March 18th, 2014, 4:36 pm

Dear Mr. Srivastava,

Greetings from Tikona.

With regards to your concern, we are working towards the resolution and will get back to you soon with the same.

Also, we request you to refer following link in order to improvise Speed Performance of the service:

Link: viewtopic.php?f=52&t=114&p=133&hilit=improve+speed#p133

We thank you for your association with Tikona for past 8 months and look forward to have many more years of association with you.

Regards,
Tikona Care.

1108775427

complaint

Post by 1108775427 » March 15th, 2014, 7:10 pm

Dear Concern,

This mail is regarding a complaint about poor services of tikona. I have been continuesly pursuing tikona technical support for resolving this problem but there has been no solution provided till date. Would request for immediate action on this matter otherwise please remove this connection.

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