Review on using Tikona Broadband

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TikonaCare
Posts: 64338
Joined: November 16th, 2012, 5:09 pm
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Re: Review on using Tikona Broadband

Post by TikonaCare » March 28th, 2014, 12:33 pm

Dear Ms. Das,

Greetings from Tikona.

With regards to your concern, we confirm that currently your are able to use uninterrupted services. It has also been confirmed with you on call.

Further, no issues were observed from the backend.

For any further issues/queries, please contact us on our toll free number 1-800 209 4276.

Regards,
Tikona Care

TikonaCare
Posts: 64338
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Review on using Tikona Broadband

Post by TikonaCare » March 24th, 2014, 3:55 pm

Dear Ms. Das,

Greetings from Tikona.

With regards to your concern, we have been monitoring your account however, no issues were observed. We are still keeping your account under monitoring for 2 days in order to provide the best resolution.

We thank you for your association with Tikona and look forward to have long term association with you.

Regards,
Tikona Care

1109570391

Review on using Tikona Broadband

Post by 1109570391 » March 21st, 2014, 10:20 pm

Too little,too late !!
Out of 3 months prepaid net connection,50 days wasted on complaint issues after issues.
The complaints and resolution of issues are ditto as that of other complainants.
Now at this last few days ,Tikona net service has come alive

Tikona is required to look into these "patent issues" of so many customers facing the same issues(complaints)
Customer Care is good ,but service is bad.
Please dont read and forget this and other similar so many "feedbacks",if it really matters.

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