CPE Return: No collection being done by the reps

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TikonaCare
Posts: 64338
Joined: November 16th, 2012, 5:09 pm
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Re: CPE Return: No collection being done by the reps

Post by TikonaCare » April 1st, 2014, 9:02 pm

Dear Subscriber,

Greetings from Tikona.

We have checked and found that your account has been terminated and as confirmed with our team the devices have been recovered from your premises.

As per the Full & Final Settlement calculation, there are no dues pending against your account nor any refund is applicable.

A confirmation mail has been sent to you on your registered email id.

Regards,
Tikona Care.

1108484350
Posts: 1
Joined: March 27th, 2014, 1:06 pm
Tikona User ID: 1108484350

CPE Return: No collection being done by the reps

Post by 1108484350 » March 27th, 2014, 1:22 pm

I have requested for the account termination and have received a termination email as well. The email mentions the contact details for the persons responsible for collecting equipments. These numbers are either not picked up or the person cancels the call. I have requested for the pick up of equipments many times over a call and emails.

Below are the details of the CPE collection people which are not accessible.

Aadi Associates: Roopa/Gopinath at 9845516516/9242058459

Do arrange a pick up asap or let us know where can we deposit the equipments in Bangalore (close to HSR area).

Please enable your collection staff/process to collect the equipments well on time and between your so called deadline of 7 days.

Thanks,
Akanksha
ID: 1108484350

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