negligence of customer care

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TikonaCare
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Re: negligence of customer care

Post by TikonaCare » April 1st, 2014, 3:26 pm

Dear Mr. Sarma,

Greetings from Tikona.

With regards to your concern, we confirm that currently you are able to use uninterrupted services and it has also been confirmed with you on call.

Further, no issues were observed from the backend.

We thank you for your association with Tikona and we look forward to have long term association with you.

For any further issues/queries, please contact us on our toll free number 1-800 209 4276.

Regards,
Tikona Care

1109689788

negligence of customer care

Post by 1109689788 » March 29th, 2014, 9:48 pm

Hi Team,
I regret to take your internet connection as you are providing worst network connection and customer service as well.
We are frequently getting Yellow Triangle and unable to access internet if trying to get support from CSC then they are taking 2 days to resolve issue which could be possible within one minute.
We are under impression that Tikona service is useless may be you people have this policy to make server down so that there will less bandwidth consumption and your CSC is also playing a vital role in irritating customer.

Good going ..If you will continue the same very soon you have to close it off and have to be on road
:evil:

Regards,
Barnali Sarma

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