Need to improve selfcare login page.
They should add following things in the front page:
1. Total usage in the current month / Billing cycle.
2. Balance usage.
Above things may possible to display in message board.
Additionally : -
Online complaint login.
Complaints Tracking - Date, time.
status of complaints - open/pending / resolved.
Number of complaints logged & resolved - reopen complaint.
Feedback & rating.
1. Collecting feedback must have different way.
2. It must be simple
3. Questions must be clear, easy to understand.
4 . Support Person Name
5. Rating for support person name.
Help us improve our services
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