Can browse tikona sites but no internet on personal router

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TikonaCare
Posts: 64338
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Can browse tikona sites but no internet on personal rout

Post by TikonaCare » May 26th, 2017, 12:46 pm

Dear Subscriber,

Greetings from Tikona.

With regard to your concern, as confirmed with you on call now you are able to access uninterrupted service.

For any further issues/queries, please contact us on our customer care number 1860 3000 3434.

Regards,
Tikona Care

TikonaCare
Posts: 64338
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Can browse tikona sites but no internet on personal rout

Post by TikonaCare » May 25th, 2017, 3:26 pm

Dear Subscriber,

Greetings from Tikona.

With regard to your concern, we called you to check the speed using remote access however, you requested for call back. Kindly respond to our call at the scheduled time.

We thank you for your association with Tikona and we look forward to have long term association with you.

Regards,
Tikona Care

ankithd
Posts: 2
Joined: May 23rd, 2017, 10:24 am
Tikona User ID: 1100387550

Can browse tikona sites but no internet on personal router

Post by ankithd » May 23rd, 2017, 10:29 am

Hi There,

I have configured by personal wifi router and I can reach login page, I can also login and it show's I am logged in. But then I can only browse tikona sites such as tikona.in, selfacare.tikona.in, forum.tikona.in etc.

When I try to open google,fb etc, it shows page can not be displayed.

Since I can browse tikona websites, I am sure that my configuration on router isn't incorrect.
I tried reaching your phone helpline 022-67357878, but it just keeps me on hold for hours.
I doubt if some one is attending this number.

Can you help fix this issue on priority please ?
my customer ID is (1100387550)

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