Hello Internet speed is downgraded

Thank you for your Appreciation
TikonaCare
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Joined: November 16th, 2012, 5:09 pm
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Re: Hello Internet speed is downgraded

Post by TikonaCare » November 23rd, 2013, 5:10 pm

Dear Mr. Sanghi,

Greetings from Tikona.

As per our conversation with you on September 11, 2013, please note that the speed your getting is as per the data plan opted by you.

The speed that you are getting is due to the secondary speed policy being applied against your account
as you have consumed the fair usage of your account.

We request you to refer our product brochure if you want to upgrade your plan.
http://tikona.in/for-homes-wireless-bro ... ans-Mumbai

Regards,
Tikona Care.

pratik556

Hello Internet speed is downgraded

Post by pratik556 » September 11th, 2013, 12:07 am

Hello,

I am using ADULM1024 plan of 1 mbps and surprisingly I am getting speed of only 300 to 380 kbps only. When I called customer care the guy from tikona says that you will get speed only upto 1 mbps. What the hell is this

The sales guy from Tikona said that this is an Unlimited Plan and there will not be any speed downgrade at any time.

You guys are making fool out of customers.

My mobile number is +91-8888842460

and my customer 1108347370

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