Gwtting high latency and low speed

[TikonaCare]

Dear Mr. Das,

Greetings from Tikona.

With regards to your concern, we confirmed from our Engineer that he visited your premises to check Tikona connection and now it is working fine, the same has been confirmed with you on call.

Regards,
Tikona Care

[1109134448]

I am getting latency as high as 300+ ms and download speed of just 200-300kbps when I have the 2MBps UL plan.

I have tested on both speedtest.tikona.in and speedtest.net. Both confirm the same. I also have the screenshots of each.

Please address this ASAP.