Technical Issue resolved by "Neha Singh"

Thank you for your Appreciation
ikhan
Posts: 2
Joined: April 3rd, 2013, 1:59 am
Tikona User ID: 1107673086

Technical Issue resolved by "Neha Singh"

Post by ikhan » April 3rd, 2013, 2:31 am

Hello Tech Team,

I was facing the some technical problem from last 10 days and was trying to connect with customer care (Tech department) and everyone was telling sir we will assign a engineer at your place but nobody visited. Even though i spoke with TL or Manager they has committed tomorrow your issue will be resolved but same problem. So finally i got call from one girl her name is "Neha Singh". I guess she is from Tech team and she has given commitment to me that withing 2 hours engineer will come and resolve my issue and it has done by withing 2 hour. I am extremely happy with Neha because she told something and she did it.

Thanks a lot "Neha singh" for your efforts and support. I am very happy and i really like that she was continue sly follow up with me that sir your issue has resolved or not that's called perfect way to co-ordinate with customer. I hope in future if i have any problems i would expect you can handle my case/issue if you can. :lol:

Thanks,
Imran Khan