Fastest turnaround ever

Thank you for your Appreciation
DSOUZA

Fastest turnaround ever

Post by DSOUZA » April 23rd, 2013, 2:27 pm

Congratulations.

You have achieved the highest tat for a complaint in ISP history

Less that 4 hours to send a technician to my house to fix my internet.

Thank you and keep up the good work.

Please train your escalations team to speak properly to customers. Escalation team needs to learn to respect the customer and understand the frustration faced when the internet is down.

The call center is the best.