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Positive Feedback for the Senior Tech Support

Posted: November 20th, 2013, 10:38 am
by A Agarwal
Have been having repeated connectivity issues and was completely fed up for having to be on the phone with the Tikona Helpline at least once a week. The problem didn't seem to get resolved, but there was this one person, who stayed on the line with me till it was resolved, for over 30-40minutes, and worked through the issue tirelessly. I did ask his name but have forgotten. Maybe he said Krishna or Vishnu. Whatever it is, his help was god-sent as I desperately needed the net to be up and working for some urgent work I was on.

Great support. Now if only the service didn't go down so frequently!!!