Payment done but takes 2-3 days to show on portal

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TikonaCare
Posts: 64114
Joined: November 16th, 2012, 5:09 pm
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Re: Payment done but takes 2-3 days to show on portal

Post by TikonaCare » September 15th, 2018, 4:59 pm

As per our discussion your query has been resolved successfully, please contact customercare number 1860 3000 3434 for any further assistance.

TikonaCare
Posts: 64114
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Payment done but takes 2-3 days to show on portal

Post by TikonaCare » September 15th, 2018, 3:33 pm

Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,

Tikona Care.

1120874670
Posts: 5
Joined: September 9th, 2018, 2:55 pm
Tikona User ID: 1120874670

Payment done but takes 2-3 days to show on portal

Post by 1120874670 » September 12th, 2018, 11:42 am

User id 1120874670

This has started since the last few months. Everytime I am making payment by online portal, the payment says processed successfully but is not reflected in the selfcare portal and I keep getting reminder mails and calls for payment. I have to call customer care several times before the payment is processed and I get an acknowledgement. Pls resolve the issue.

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