Internet not working since last 8 days

[TikonaCare]

Hi! Currently you are able to use services and there is no service issue for your account. Do let us know if we can help you in any other way. We are Happy to Assist you.

[TikonaCare]

Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.

[1119846295]

I had make complain vide ref. no 1-5508665818 since 6 days ago but till date no solution provde from your company niether your local support team respond properly nor your techincal team not able to provide solution i am get really harrased from your service my total work has been stop due to non connectivity of internet every time i call to your help no they were telling me to resolve my error within 24 hour non of your person able to resolve after 7 days still not internet working.Now i am not interested to continue with your company also i am going to make consumer court for such kind of poor service from your company. kindly calculate my refund amount for remaining months i am not going to continue with your company and lodge call for discontinuance of my internet