Why are you guys not accepting my disconnection request?

[TikonaCare]

We would really like you to stay with us. We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!

[1123163290]

Why are you guys not accepting my disconnection request?
I have called in customer care but they said you need to call other dept. now where is other dept.
I strongly saying i don't want use your services any more and i will not pay any further money this is my written instruction to tikona, please disconnect my connection. i am not liable for any futher fees or charges from tikona.

NOT Thanks
Mayurkumar A. Shingala